Bandera de Cataluña Bandera de España Bandera de Reino Unido

 

 

Central Reservations for Taxis in Barcelona

INFORMATION FOR CONSUMERS, PRIOR TO CONTRACTING

LEGAL NOTICE - PRIVACY POLICY



We are committed to ensuring that your personal information is protected and not misused.

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR), CENTRAL RESERVATIONS FOR TAXIS IN BARCELONA – VIP TAXI S.L., informs users of the website www.central.taxi.org.es (hereinafter, the WEB), about the processing of personal data that they have voluntarily provided during the registration, access, and use of any of the services offered by the WEB www.central.taxi.org.es.



IDENTIFICATION OF THE DATA CONTROLLER



The data controller is the natural or legal person, public authority, service, or other body that, alone or jointly with others, determines the purposes and means of the processing. The controller is:

VIP TAXI S.L. Registered in the Mercantile Registry of Barcelona, Volume 42162, Folio 1, Sheet B 402346, with its registered office at C/Josep Sangenis 10. - Tax ID: B65419830.

It operates under the commercial brand Central Reservations for Taxis in Barcelona, responsible for the processing of data provided by customers of the WEB central.taxi.org.es (hereinafter, the User/s).



PURPOSE OF DATA PROCESSING



To proceed with the registration, access, and subsequent use of the services through the WEB, the User must provide -voluntarily- personal data (essentially, identification and contact details), which will be incorporated into automated systems owned by CENTRAL RESERVATIONS FOR TAXIS IN BARCELONA – VIP TAXI S.L.



The collection, storage, modification, structuring, and, where applicable, deletion of the data provided by Users, will constitute processing operations carried out by the controller, with the purpose of ensuring the proper functioning of the WEB, maintaining the service provision and/or commercial relationship with the User, and for the management, administration, information, provision, and improvement of the service:



Management of product and/or service requests

  • Information services for customers or potential customers
  • Customer support and technical assistance services
  • Customer billing management
  • Contributing to the strategic development of the business
  • Monitoring the use of the website

The personal data provided by the User -especially, the email address- may also be used to send newsletters, as well as commercial communications about promotions and/or advertising of the Application, provided that the User has previously given their express consent to receive these communications electronically through the "Acceptance of the general terms and conditions".



LEGITIMACY



The processing of the User's data is carried out based on the following legal grounds that legitimize it:



  • The request for information and/or the contracting of the Application's services, the terms and conditions of which will always be made available to the User in advance for their express acceptance.
  • The User's free, specific, informed, and unambiguous consent, by making this privacy policy available to them, which they must accept through a statement or a clear affirmative action, such as ticking a box provided for this purpose.

If the User does not provide their data to CENTRAL RESERVATIONS FOR TAXIS IN BARCELONA – VIP TAXI S.L., or does so incorrectly or incompletely, it will not be possible to proceed with the use of the Application.



RETENTION OF PERSONAL DATA



The personal data provided by the User will be retained in the systems and databases of the Data Controller as long as the User continues to use the Application, and provided that they do not request its deletion.

To address potential liabilities arising from the processing, the data will be retained for a minimum period of five years.



RECIPIENTS



The data will not be disclosed to any third party outside of CENTRAL RESERVATIONS FOR TAXIS IN BARCELONA – VIP TAXI S.L., except in cases of legal obligation or, in any case, with the prior consent of the User.

On the other hand, VIP TAXI S.L. may grant access to or transfer the personal data provided by the User to third-party service providers with whom it has signed data processing agreements, and who will only access such information to provide a service on behalf of and for the benefit of the controller.

CENTRAL RESERVATIONS FOR TAXIS IN BARCELONA – VIP TAXI S.L. does not sell, transfer, lease, or otherwise transmit personal information or data of its Customers/Users to third parties unrelated to the activity for which it was provided.



DATA RETENTION



VIP TAXI S.L. informs the User that, as a data hosting service provider and in accordance with the provisions of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the essential information to identify the origin of the hosted data and the time when the service began.

The retention of this data does not affect the confidentiality of communications and may only be used in the context of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requests.

The communication of data to the State Security Forces will be carried out in accordance with the provisions of the regulations on personal data protection, and with the utmost respect for such regulations.



PROTECTION OF HOSTED INFORMATION



The Data Controller adopts the necessary measures to ensure the security, integrity, and confidentiality of the data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

Although the controller performs backups of the content hosted on its servers, it is not responsible for the loss or accidental deletion of data by Users. Likewise, it does not guarantee the full restoration of data deleted by Users, as such data may have been deleted and/or modified during the period elapsed since the last backup.

The services provided through the Application, except for specific backup services, do not include the restoration of content stored in backups made by the Data Controller when such loss is attributable to the user; in this case, a fee will be determined based on the complexity and volume of the recovery, always subject to the user's prior acceptance. The restoration of deleted data is only included in the service price when the loss of content is due to causes attributable to the Controller.



EXERCISE OF RIGHTS



CENTRAL RESERVATIONS FOR TAXIS IN BARCELONA – VIP TAXI S.L. informs the User that they have the rights of access, rectification, restriction, erasure, objection, and portability, which they may exercise by sending a request to the email: central@taxi.org.es.

Likewise, the User has the right to withdraw the initially given consent and to file claims regarding their rights with the Spanish Data Protection Agency (AEPD).



COMMERCIAL COMMUNICATIONS BY ELECTRONIC MEANS



In accordance with the LSSI (Law on Information Society Services), CENTRAL RESERVATIONS FOR TAXIS IN BARCELONA – VIP TAXI S.L. will not send advertising or promotional communications by email or other equivalent electronic means unless they have been previously requested or expressly authorized by the recipients. In the case of users with whom there is a prior contractual, legal, or service relationship, the Data Controller is authorized to send commercial communications regarding products or services of the controller that are similar to those initially contracted by the customer.

If the User wishes to unsubscribe from receiving such communications, they may do so by sending their request via email to: central@taxi.org.es.



COOKIE POLICY



Cookie Policy



VIP TAXI S.L. provides information about the use of cookies on its website: www.central.taxi.org.es.



What are cookies?



Cookies are files that can be downloaded to your device through websites. They are essential tools for the provision of numerous information society services. Among other things, they allow a website to store and retrieve information about a user's browsing habits or their device and, depending on the information obtained, can be used to recognize the user and improve the service offered.



Types of cookies



Depending on who manages the domain from which the cookies are sent and processes the data obtained, two types can be distinguished:



First-party cookies

Those that are sent to the user's device from a device or domain managed by the publisher itself and from which the service requested by the user is provided.

Third-party cookies

Those that are sent to the user's device from a device or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.

If cookies are installed from a device or domain managed by the publisher, but the information collected through them is managed by a third party, they cannot be considered first-party cookies.



Classification based on storage duration

There is also a second classification based on the length of time they remain stored in the client's browser, which can be:

Session cookies

Designed to collect and store data while the user accesses a website. They are usually used to store information that is only relevant for the provision of the service requested by the user on a single occasion (e.g., a list of purchased products).

Persistent cookies

The data remains stored on the device and can be accessed and processed for a period defined by the cookie controller, which can range from a few minutes to several years.



Classification based on purpose

Finally, there is another classification with five types of cookies based on the purpose for which the data obtained is processed:

Technical cookies

Those that allow the user to navigate through a website, platform, or application and use the different options or services available, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remembering the items in an order, completing the purchase process of an order, submitting a request to register or participate in an event, using security elements during navigation, storing content for the dissemination of videos or sound, or sharing content through social networks.

Personalization cookies

Allow the user to access the service with some predefined general characteristics based on a series of criteria on the user's device, such as language, the type of browser used to access the service, the regional configuration from where the service is accessed, etc.

Analytical cookies

Allow the controller to track and analyze the behavior of users on the websites to which they are linked. The information collected through these cookies is used to measure the activity of the websites, application, or platform and to create browsing profiles of the users of these sites, applications, and platforms, in order to introduce improvements based on the analysis of the usage data by the users of the service.

Advertising cookies

Allow the most efficient management of advertising spaces.

Behavioral advertising cookies

Store information about user behavior obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

Social media cookies

Used to allow visitors to interact with the content of different social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.) and are generated only for users of these social networks. The conditions of use of these cookies and the information collected are regulated by the privacy policy of the corresponding social platform.



Deactivation and deletion of cookies

You have the option to allow, block, or delete cookies installed on your device by configuring the options of the browser installed on your device. Disabling cookies may cause some of the available services to stop working. The way to disable cookies varies for each browser, but it can usually be done from the Tools or Options menu. You can also consult the browser's Help menu, where you can find instructions. The user can choose at any time which cookies they want to work on this website.



You can allow, block, or delete cookies installed on your device by configuring the options of the browser installed on your computer:



Microsoft Internet Explorer or Microsoft Edge:

http://windows.microsoft.com/es-es/windows-vista/Block-or-allow-cookies



Mozilla Firefox:

http://support.mozilla.org/es/kb/impedir-que-los-sitios-web-guarden-sus-preferencia



Chrome:

https://support.google.com/accounts/answer/61416?hl=es



Safari:

http://safari.helpmax.net/es/privacidad-y-seguridad/como-gestionar-las-cookies/



Opera:

http://help.opera.com/Linux/10.60/es-ES/cookies.html



Additionally, you can manage the cookie store in your browser through tools such as the following:



Ghostery:

www.ghostery.com/



Your online choices:

www.youronlinechoices.com/es/



Cookies used on www.central.taxi.org.es



Below are the cookies currently being used on this portal, along with their type and function:



Following the guidelines of the Spanish Data Protection Agency, we proceed to detail the use of cookies on this website in order to inform you as accurately as possible.



This website uses the following first-party cookies:



  • Session cookies: To ensure that users who post comments on the blog are human and not automated applications. This helps combat spam.


This website uses the following third-party cookies:



  • Google Analytics: Stores cookies to compile statistics on traffic and visit volume on this website. By using this site, you consent to the processing of information about you by Google. Therefore, to exercise any rights in this regard, you must contact Google directly.
  • Social networks: Each social network uses its own cookies so that you can click on buttons such as Like or Share.


Acceptance of the Cookie Policy



www.central.taxi.org.es assumes that you accept the use of cookies. However, it displays information about its Cookie Policy at the bottom or top of any page on the portal upon each login to ensure you are aware.



When presented with this information, you can take the following actions:



  • Accept cookies. This notice will not be shown again when accessing any page on the portal during the current session.
  • Close. The notice will be hidden on the current page.
  • Modify your settings. You can learn more about what cookies are, review the Cookie Policy of www.central.taxi.org.es, and modify your browser settings.


Last updated: November 2024.